Draw Entry Terms and Conditions
1. THE PROMOTOR AND WHO WE ARE
We are Adrenalin Hub Limited, a company incorporated in England and Wales with company number 10207692. Our registered office is at Holloway Rocks Lippiatt Lane, Shipham, Winscombe, England, BS25 1QX. We are the “Promotor” of the prize draw (“Draw”) operated at https://win.adrenalinhub.com/ and via our app, (if applicable) (“together the “Website”) which means that we are responsible for making sure it runs properly and fairly.
2. THESE TERMS AND CONDITIONS
2.1. These terms and conditions (the “Terms”) let you know how we operate each Draw and the rules of entry.
2.2. You should always read these Terms to make sure you understand them before you enter into any Draw.
2.3. We may change these Terms from time to time so you should check this page each time you enter into a Draw. We will let you know on our Website if we have updated our Terms and any changes will apply from the date that they are published on our Website.
2.4. By entering into any Draw you accept that you understand these Terms and our Privacy Notice and agree to be legally bound by them.
3. Should you have any queries, concerns or complaints about a Draw then please contact us at email@example.com
4. ENTRY RULES
4.1. Each Draw is open to all persons aged 18 years and over who are resident in England, Wales and Scotland.
4.2. By entering into a draw you confirm that:
4.2.1. you are at least 18 years of age;
4.2.2. you have legal capacity to enter into the Draw;
4.2.3. You are complying with all legal requirements in your country of residence with regard to entering this prize competition and prize competitions generally and are lawfully able to enter the Draw (and we advise that you seek legal advice and/or check with the relevant authorities in this regard);
4.2.4. You accept these terms and conditions and other Draw requirements as detailed on our website.
4.3. The following persons are not eligible to enter:
4.3.1. our employees or workers, or the employees or workers of any company in our group;
4.3.2. employees or workers of any organisation involved in the operation or administration of the Draw including prize suppliers and advertising agencies; and
4.3.3. members of their immediate families.
4.4. Entries will be void if they:
4.4.1. do not comply with these terms and conditions;
4.4.2. are incomplete or illegible;
4.4.3. are postal entries that are sent with the incorrect postage or to the incorrect address;
4.4.4. are received after the closing date of each Draw;
4.4.5. are considered by the Promoter to be part of an attempt to manipulate or unfairly influence the outcome of the Draw.
4.5. We may ask for proof of age, residence or eligibility. Delay or failure to provide the evidence to our reasonable satisfaction may result in an entry being void or a prize being forfeited.
4.6. Our decision as to whether an entrant (or their entry) is eligible for the Draw is final and we are not obliged to provide any reasons for disqualification.
5. HOW TO ENTER
You can enter this promotion in any of the following ways:
Complete the entry steps online on our website https://win.adrenalinhub.com/.co.uk
The cost of entry shall be displayed on our Website.
To enter a competition by post, you must first register an account by visiting https://win.adrenalinhub.com/register/.
Once registered, send an unenclosed post card with your EMAIL address clearly written at the top (this must be the same one as you used to register). Please also include your Name, Address, Date of Birth, Phone Number, name of prize (Exactly as displayed on the website), and correct answer for that competition, if an answer is required. Post to: Adrenalin Hub Limited, Holloway Rocks, Lippiatt Lane, Shipham, BS25 1QX.
Once your entry is received, we will email you a code that will allow you to login to your account and confirm the competition you wish to enter. Your entry must be complete before the competition ends, the end time for each competition is clearly stated on our website, however, competitions may end early if all tickets are sold prior to this.
Postal entries are limited to one entry per postcard, multiple entries on one postcard will not be entered into the draw.
If we deem one person is attempting to enter using multiple names and addresses all associated entries will not be entered into the draw.
Sending a postal entry does not guarantee entry to a draw. We cannot be held responsible for Royal Mail’s delivery times.
All entries will be subject to our standard terms.
Failure to match a registered account with your postal entry will result in disposal of your entry.
5.1. In order to enter a Draw you will need to create an account with us via our Website. Please follow the on-screen instructions. You must provide us with your name and contact details which must include your email address. It is really important that these details are correct, accurate and up to date so that we can contact you about the Draw if we need to. We cannot be responsible or liable to you this regard if you have provided us with inaccurate information.
5.2. You will create a user name and password for your account. It is your responsibility to keep these details safe and secure and to not choose a password which can be easily guessed and we are neither responsible nor liable to you in this regard. If you believe that somebody else is using your account please contact us.
5.3. If you are entering a Draw you may need to answer a multiple choice question prior to entering the Draw. Please follow the on-screen instructions for each Draw.
5.4. Once you have answered the question and paid for each entry you will then receive an email to confirm your entry into the Draw together with your Draw numbers.
5.5. If you are entering by Post, we will allocate a randomly selected Draw number to you.
5.6. Please note that when entering the Draw either Online and/or by Post you will not have been deemed to have entered the Draw until we have confirmed your entry into the Draw by emailing you and by confirmation to your account by logging into your account and checking under the “My Account” section. You will then be asked to enter your date of birth to confirm that you are over 18 years of age and that you have read and understood these Terms and our Privacy Notice available here.
5.7. Incorrect answers to the multiple choice question will not be entered into the Draw but payment will still be taken if you are entering online.
5.8. If you have answered the Draw question correctly, we will enter you into the Draw and allocate you a Draw number in proportion to the number of entries you have made.
5.9. We reserve the right to refuse or disqualify your entry if we have reasonable grounds to believe that you have acted in breach of these Terms and you shall be liable for the return and/or reimbursement of all and any Prizes (as defined below) to us.
5.10. We reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, defamatory or which we consider to be otherwise harmful. We also have the right to suspend or cancel your account.
5.11. We accept no responsibility for any late, lost or misdirected entries including but not limited to entries not received due to technical disruptions, network congestion, loss in service of online entry mechanisms, computer error in transit, delay in postal services or any other reason.
5.12. There will only be one Draw operating at any one time for each competition.
5.13. The maximum number of entries into a Draw shall be displayed on the Website.
5.14. There is a limit to the number of times you can enter a Draw. The maximum number of entries you can enter into a Draw per person shall be displayed on the website under each Draw.
5.15. The Draw will close when the maximum number of entries has been reached or the closing date has passed whichever is the sooner.
5.16. The prize for each Draw (“Prize”) will be displayed on our Website.
5.17. There will only be one winner for each Draw.
5.18. You must create your online account and only enter the Draw on your own behalf. You are not allowed to enter a Draw on behalf of anyone else.
6. THE DRAW
6.1. Draw numbers will be entered into an online number generator. The Draw Number randomly selected will be deemed the winner of the Draw (“Winner”). If a low number of tickets are sold and the draw continues then we may decide to re-number the entrants, this is to avoid large gabs between ticket numbers making the draw time quicker and avoiding the number generator picking numbers that don’t apply.
6.2. There will be one Winner per Draw unless otherwise stated on our Website.
6.3. The Draw will be performed and streamed via Facebook live and/or such other social media platform that we decide.
6.4. The Winner will be notified as soon as possible. We shall initially attempt to contact the Winner using the email address and contact details you provided at the time of creating your account. It is your responsibility to make sure that the details provided to us are correct and up to date. It is also your responsibility to make sure that an email from us has not gone into your spam or junk email folders. We will not be responsible or liable if you have provided inaccurate details or if you have failed to contact us in response to one of our emails within 5 days from the date of our email to you.
6.5. If we are unable to contact a Winner within 5 days (which we may extend at out absolute and sole discretion) from the Draw taking place, or the Winner fails to respond to us or the Winner has breached these Terms, the Winner will forfeit the Prize and the Draw will be drawn again from the remaining entries in accordance with clause 6.2 and 6.3 above.
6.6. The Winner shall provide us with two valid forms of identification (one of which must be photo identification) prior to receiving any Prize. Failure to provide identification which is acceptable to us shall mean that the Winner forfeits his entry and Prize and the Draw will be redrawn in accordance with clause 6.1 and 6.2 above.
6.7. Following our successful verification of the Winner (and we reserve the right to verify the Winner in our sole and absolute discretion) we will contact you to arrange the delivery of the Prize.
6.8. We shall endeavour to transfer cash Prizes to the Winner within 30 days from the date of the Draw.
6.9. In all other cases, we will provide the Winner with instructions on how to book or obtain their Prize.
6.10. Some Prizes, including but not limited to bespoke and/or custom made Prizes are subject to availability.
6.11. The Winner is responsible for any costs or expenses involved in claiming or using the prize other than those that are expressly stated as being included as part of the Prize.
6.12. We are not liable for any damage or loss to a Prize caused by any third party. If a Prize is damaged or fails to be delivered, we have no obligation to provide a replacement Prize.
6.13. Winners shall be responsible for all tax and other such charges which could apply as a result of receiving a Prize and should seek independent financial advice. We shall have no responsibility or liability to you or any tax authority in this regard.
6.14. We can retain the Prize free of charge for up to 30 days after notifying the Winner, at the end of which time the Prize shall be delivered to the Winner. If the Winner requests for us to retain the Prize for a period of more than 30 days, the Winner will be liable for any costs incurred in retaining the Prize.
6.15. The Prize may be subject to additional terms and conditions imposed by the supplier or other organisation connected to this promotion.
6.16. If necessary due to circumstances beyond our control, we may (at our option) substitute the prize for:
6.16.1. a reasonable equivalent of equal or higher value; or
6.16.2. a cash alternative.
6.17. The Prize is for the named winner only and cannot be given or transferred to any other person.
6.18. Partial details of the Winner can be obtained by sending an email to us at firstname.lastname@example.org.
6.19. Entrants who do not want their details included on the list of Winners referred to above must notify us within a reasonable period of time before the closing date of this promotion.
6.20. All Winners will be required for post draw publicity which may include interviews with press, the provision or taking of photographs and/or videos for use in press and on social media platforms. Please see our Personal Information section below.
7. PERSONAL INFORMATION
7.3. By entering into a Draw you agree and consent that we may use and/or publish your first name, home town, occupation, character, appearance and likeness without any consideration or payment to you.
8. INTELLECTUAL PROPERTY
8.1. By entering into a Draw you:
8.1.1. Assign to us all intellectual property rights, including (but not limited to) present and future copyrights in your entry and all publicity materials in all media (to include but not limited to press articles, social media and online material) whether existing now or in the future;
8.1.2. Agree to waive your moral rights in respect of your entry and all publicity materials against us or our assigns, licensees or successors; and
8.1.3. Confirm that you have the right and authority to grant the rights set out above.
9. IMPORTANT LEGAL INFORMATION
It is really important that you pay particular attention to this clause as it contains important legal information.
9.1. Entry into a Draw is non-refundable.
9.2. We accept no responsibility for liability to you for reasons outside of our control to include (but not limited to) technical failures, malfunctions, internet accessibility or availability, web congestion, acts or omissions of any service provider, unauthorised intervention, computer virus, tampering, fraud or any other reason which affects the running, integrity, fairness, or administration of the Draw in any way and no compensation or damages will be payable to you.
9.3. We reserve the right in our absolute and sole discretion to suspend or cancel or terminate the Draw in exceptional circumstances and to disqualify any person from that Draw and from future Draws who has directly or indirectly caused or who causes or has caused the Draw to be terminated, cancelled, delayed or suspended.
9.4. We may vary these terms or terminate, cancel, delay or suspend a Draw at any time in our absolute and sole discretion if we feel that it is reasonable to do so.
9.5. In the unlikely situation that we have to terminate, or cancel a Draw and such would be detrimental to you we shall credit your account or provide a refund to paid entrants.
9.6. Our decision in relation to any Draw is final.
9.7. We give no warranty or guarantee as to the quality, suitability and/or fitness for any particular purpose of any Prize. To the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby expressly excluded.
9.8. To the maximum extent permitted by law, we shall not have any liability to you or any Winner in connection with or arising from any Draw howsoever caused, including costs, expenses, damages and any other liabilities, provided that nothing in this clause shall limit our liability for personal injury or death caused by our negligence.
9.9. We are not liable for any loss or damage where:
9.9.1. there is no breach of a legal duty owed to you by us;
9.9.2. such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);
9.9.3. (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or
9.9.4. such loss or damage relates to a business of yours.
9.10. Our total maximum aggregate liability to each Winner shall be limited to the total value of each Prize.
9.11. Our total maximum aggregate liability for non-winners shall be limited to the amount paid to enter the Draw.
9.12. The Consumer Protection(Distance Selling) Regulations 2000 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to your purchase of tickets or entry or our Draws.
9.13. Nothing in these terms shall affect your statutory rights.
9.14. If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms.
9.15. If you want to contact us about this promotion or have a complaint, you can reach us by:
* phone: 01934 842864
* email: email@example.com or
* Holloway Rocks Lippiatt Lane, Shipham, Winscombe, England, BS25 1QX.
9.16. These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales and the English courts shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
10. ADDITIONAL INFORMATION ABOUT OUR WEBSITE TERMS
10.1. The following Terms explain how you may use this Website and any of its content.
10.2. You should read these Terms carefully before using the Website. By using the Website or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Website immediately.
10.3. These Terms apply to any parts of the Website, its functionality and content provided to you free of charge for entertainment purposes only.
11. USING THE WEBSITE
11.1. The Website is for your personal and non-commercial use only.
11.2. You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Website.
11.3. We make no promise that the Website is appropriate or available for use in locations outside of Great Britain. If you choose to access the Website from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
11.4. We try to make the Website as accessible as possible. If you have any difficulties using the Website, please contact us using the contact details at the top of this page.
11.5. As a condition of your use of the Website, you agree not to:
11.5.1. misuse or attack our Website by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
11.5.2. attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
11.6. We may prevent or suspend your access to the Website if you do not comply with these Terms or any applicable law.
12. REGISTRATION AND PASSWORD SECURITY
12.1. Use of the Website requires registration, particularly in order to access your account area of the Website.
12.2. We are not obliged to permit anyone to register with the Website and we may refuse, terminate or suspend registration to anyone at any time.
12.3. You are responsible for making sure that your password and any other account details are kept secure and confidential.
12.4. If we have reason to believe there is likely to be a breach of security or misuse of the Website through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
13. INFRINGING CONTENT
13.1. We will use reasonable efforts to:
13.1.1. delete accounts which are being used in an inappropriate manner or in breach of these terms; and
13.1.2. identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in our reasonable opinion unacceptable to us when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.
13.2. If you believe that any content which is distributed or published by the Website is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.
14. OWNERSHIP, USE AND INTELLECTUAL PROPERTY RIGHTS
14.1. The intellectual property rights in the Website and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Website (Content) are owned by us and our licensors.
14.2. We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
14.3. Nothing in these Terms grants you any legal rights in the Website or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Website or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Website or the Content.
14.4. Trade marks: ADRENALIN HUB , , are our trademarks. Other trade marks and trade names may also be used on the Website or in the Content. Use by you of any trade marks on the Website or in the Content is strictly prohibited unless you have our prior written permission.
15. SUBMITTING INFORMATION TO THE WEBSITE
15.1. While we try to make sure that the Website is secure, we do not actively monitor or check whether information supplied to us through the Website is confidential, commercially sensitive or valuable.
16. ACCURACY OF INFORMATION AND AVAILABILITY OF THE WEBSITE
16.1. We try to make sure that the Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Website will be fit or suitable for any purpose. Any reliance that you may place on the information on the Website is at your own risk.
16.2. We may suspend or terminate access or operation of the Website at any time as we see fit.
16.3. Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Website and its Content.
16.4. While we try to make sure that the Website is available for your use, we do not promise that the Website will be available at all times or that your use of the Website will be uninterrupted.
17. HYPERLINKS AND THIRD PARTY SITES
The Website may contain hyperlinks or references to third party advertising and websites other than the Website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.
18. EVENTS BEYOND OUR CONTROL
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control, including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; flood, fire, explosion or accident; or epidemics or pandemics.
19. RIGHTS OF THIRD PARTIES
No one other than a party to these terms has any right to enforce any of these Terms.
20.1. No changes to these terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause.
20.2. We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Website and by continuing to use and access the Website following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these terms from time to time to verify such variations.
21.1. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
21.2. If a dispute cannot be resolved or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.
21.3. Relevant law will apply to these Terms. If you want to take court proceedings, the relevant courts of the United Kingdom will have non-exclusive jurisdiction in relation to these Terms